Contact Us

Last Updated: 2026/01/28

Get in Touch with Hubei Dianshi Trading Co., Ltd.

Welcome to the remzitor Customer Support page! At Hubei Dianshi Trading Co., Ltd., we are dedicated to providing you with a seamless shopping experience. Whether you have a question about your order, our products, or need assistance, we’re here to help. 📞✉️

Please find the best way to reach us below. We’ve organized our contact options to ensure you get the fastest and most appropriate support.


📞 Contact Channels & Response Times

To serve you efficiently, please use the following channels based on your inquiry type.

 
 
Inquiry Type Recommended Contact Method Expected Response Time / Hours
Order Status & Shipping (Destined for the US) Email: service@remzitor.com Within 48 hours on business days
Product Questions (General Merchandise/Department Store Items) Email: service@remzitor.com Within 48 hours on business days
Returns & Exchanges Email: service@remzitor.com Within 48 hours on business days
Urgent Support Phone: 19205817441 Mon-Fri, 9 AM - 6 PM (Excluding statutory holidays). Voicemail available after hours.
Website Feedback Email: service@remzitor.com Within 48 hours on business days

Business Days: Monday through Friday, excluding public holidays.


🔒 Important Legal & Privacy Information

By contacting us, you acknowledge and agree to the following:

  • All communication should be respectful and pertain to legitimate customer service matters.

  • The information you provide (e.g., order number, email) will only be used to address your specific inquiry and is handled in accordance with our Privacy Policy.

  • We are not liable for delays in response due to incorrect contact information provided by you or circumstances beyond our reasonable control.

  • This contact page is for customer service purposes only. Proposals or solicitations sent through these channels will not be considered.

For more details, please review our Terms of Service and Privacy Policy.


📍 Our Headquarters

Hubei Dianshi Trading Co., Ltd.
Address: Room D2-021, 2nd Floor, Information Exchange Center, South of Shizhigou, 107 National Highway East, Zoumalin Street, Dongxihu District, Wuhan City, Hubei Province (256)

Primary Customer Service Email: service@remzitor.com

Thank you for choosing remzitor. We value your business!

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